Terms & Conditions
Collins Booksellers Privacy Policy
Introduction
Collins Booksellers Pty Ltd regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Collins Booksellers Franchisees and customer and public users and conforms to Internet privacy standards.
If you have questions or concerns regarding this statement, you should first contact Collins Booksellers Pty Ltd on 1 300 714 364
Collection of Information
In order to use the Collins Booksellers Pty Ltd websites, we may require information from you in order to provide the best service possible.
All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including emails or email addresses.
Any information collected byCollins Booksellers Pty Ltd is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through orders on our website.
Use of Collected Information
Any details collected from the Collins Booksellers Pty Ltd Websites customers is required in order to provide you with our products and/or services, and a high level of customer service.
Correspondence is recorded in order to provide service references, and to assist in our staff development and improving customer service.
Storage of Collected Information
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details and they are only used for the individual order alone.
We follow accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If you have any questions about security on our Website, you can email us at headoffice@collinsbooks.com.au
Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at headoffice@collinsbooks.com.au
Orders
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and postal address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Communications
Collins Booksellers Pty Ltd uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at headoffice@collinsbooks.com.au
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Third Parties
Collins Booksellers Pty Ltd may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose.
Collins Booksellers Pty Ltd does not share any information with third parties for any unknown or unrelated uses.
Legal
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
Links
Links on the Collins Booksellers Pty Ltd site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of Collins Booksellers Pty Ltd
Changes to Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, or by means of a notice on our homepage.
Collins Booksellers Security Policy
Collins Booksellers Pty Ltd and its franchisees uses either the eWAY Payment Gateway or Paypal for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.
- Payments are fully automated with an immediate response.
- Your complete credit card number cannot be viewed by the Collins Booksellers Pty Ltd or its franchisees or any outside party.
- All transactions are performed under 128 Bit SSL Certificate.
- All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
- eWAY is an authorised third party processor for all the major Australian banks.
- eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by the Hill of Content Bookshop.
For more information about eWAY and online credit card payments, please visit www.eWAY.com.au
Delivery Policy
After ordering online, you will receive an email confirmation containing your order details (if you have provided your email address). We will normally confirm receipt of your order within 24 hours of ordering. We will attempt to send your goods via Australia Post within 1-3 working days; however, if goods are unavailable delivery will take a little longer.
If you wish to query a delivery, please contact us at 1 300 714 364
Refund & Returns Policy
At Collins Booksellers Pty Ltd we, and our franchisees, understand that there will be times when you may want to return items purchased on our website.
In order for your return to be processed, please contact the store that has fulfilled your order first. If yoou are unhappy with their response then please contact customer service via email at headoffice@collinsbooks.com.au
Before contacting customer service, we ask that you read the below policy and instructions.
Change of mind
Any return requests due to ‘change of mind’ must be submitted to the store that has fulfilled your order. All ‘change of mind’ return requests will be evaluated on a case-by-case basis. Collins Booksellers Pty Ltd is not obliged to provide a refund or replacement for return requests due to ‘change of mind’.
If we do accept your ‘change of mind’ return request, the following terms are applicable:
Books must arrive at our shop in new condition
DVDs, CDsand other items shipped sealed or shrink-wrapped must be returned in original sealed or shrink-wrapped condition.
Postage will not be paid by Collins Booksellers Pty Ltd
Proof of purchase must be provided.
Damaged or Faulty Items
Collins Booksellers Pty Ltd guarantees that any goods purchased from our website are of acceptable quality, reasonably fit for the purpose for which they are sold and match the sample and any description provided on the website. If you have received the wrong items or where an item has arrived damaged or faulty or in any way does not meet the consumer guarantees under the Australian Consumer Law, please contact the store that has fulflled you order.
Where the items received do not meet the consumer guarantees set out above or under the Australian Consumer Law, you are entitled to the following remedies:
If items are returned:
- a refund in relation to the items; or
- an identical replacement, or one of similar value if reasonable available;
If items are not returned:
Compensation for the drop in value caused by the problem.
Collins Booksellers Pty Ltd and /or its franchisees may require proof of purchase for any return claim to be completed.
Gift Cards
Collins Booksellers Pty Ltd or its franchisees do not accept returns of gift cards under any circumstances.
How long will it take?
Once the returned items are received, we will make every effort to process the return claim within three business days. Where refunds are issued to a credit card account, the refund may not appear on your credit card statement until a future billing cycle, depending on the policy of your credit card provider.
Collins Booksellers Gift Card Terms of Use
- Introduction
- These Terms and Conditions of Use apply to all Gift Cards issued by Collins Booksellers Franchising Pty Ltd (ABN 18 666 615 747)
- Your purchase, redemption and general use of a Collins Booksellers gift card is subject to the following terms and conditions. Any use or attempted use of a Collins Booksellers gift card and / or the Collins Booksellers gift card websites constitutes acceptance of these terms and conditions. Please read them carefully.
- Definitions
- "PIN" means the 4-digit PIN printed on the back of the Gift Card.
- "Collins Booksellers" means Collins Booksellers Franchising Pty Ltd (ABN 18 666 615 747)
- "Gift Card" means the gift card that you have purchased or received.
- "Remaining Gift Card Value" means, at any time, that portion of the initial value loaded onto your Gift Card which is unspent which and can be accessed by using the Gift Card in accordance with these Terms of Use.
- "We, our or us", the "Collins Booksellers gift card website" and "Collins Booksellers" means Collins Booksellers Franchising Pty Ltd (ABN 18 666 615 747) and includes its related companies, directors, employees and agents;
- A reference to "you" or "your" is a reference to the person who is in possession of the Gift Card at the relevant time for the purposes of these Terms of Use and Conditions, or who authorises another person to do something with or to the Gift Card on their behalf.
- Gift Card Redemption & Exclusions
- Redemption
- Except for the exclusions listed in paragraph 3.2 (Exclusions) below, once loaded with value your Gift Card may be redeemed for purchases at all Collins Booksellers Stores in Australia. A current list of Collins Booksellers Stores can be found here: https://www.collinsbooks.com.au/pages/5787-LOCATIONS Except for the exclusions listed in paragraph 3.2 (Exclusions) below, once loaded with value your Gift Card may be redeemed for purchases at all Collins Booksellers Stores in Australia. A current list of Collins Booksellers Stores can be found here: https://www.collinsbooks.com.au/pages/5787-LOCATIONS
- If the purchase exceeds the available Gift Card amount, the balance must be paid by other available payment options. The Gift Card must be redeemed within the validity period.
- Exclusions
- The following are the exclusions applicable to the redemption of your Gift Card:
- bill payments, including credit card accounts, and store accounts
- Gift Cards cannot be used to purchase Gift Cards or other tender;
- The following are the exclusions applicable to the redemption of your Gift Card:
- Redemption
- How to load value onto your Gift Card
- In store Gift Card purchases
- Present the Gift Card to our point of sale operator. Check that the Gift Card has not been removed from the cardboard carrier and that the scratch panel on the back of the Gift Card has not been tampered with or removed. If it has been tampered with or removed, give the Gift Card to our point of sale operator to be destroyed and select a new one.
- Nominate the value you wish to be loaded on the Gift Card. A minimum of $5.00 and a maximum of $500.00 can be loaded on each Gift Card in-store.
- Online Gift Card purchases
- Gift Cards that are purchased from the Collins Booksellers Gift Card website are pre-loaded and activated in accordance with our Collins Booksellers Gift Card Website Terms and Conditions and the Collins Booksellers Privacy Policy. Purchase of Collins Booksellers Gift Cards online constitutes acceptance of the terms and conditions.
- A minimum of $5.00 and a maximum of $500.00 can be loaded on each Gift Card online.
- All Gift Cards
- Pay for your Gift Card value with the tender of your choice (other than a Gift Card). The transaction will be completed when the Gift Card is activated and loaded with value.
- Gift cards are not reloadable. No change will be given.
- In store Gift Card purchases
- Using your Gift Card
- Making a purchase with your Gift Card
- Present your Gift Card at the point of sale at a participating Collins Booksellers store with the merchandise that you wish to purchase using that Gift Card. Our point of sale operator will scan your Gift Card and then enter the PIN into the pin pad. The transaction will be completed when the balance has reduced on your Gift Card.
- No change will be given for any Remaining Gift Card Value. The Remaining Gift Card Value may be used in whole or part against future purchases until the Gift Card expires.
- You agree that we can reduce the Remaining Gift Card Value by the value of all purchases of goods and services that are authorised by you. Transactions are authorised by you by:
- scanning your Gift Card and entering your PIN, or allowing an operator or other person to do so, at the point of sale; or
- giving us details of the Gift Card and authorising the transaction in some other way approved by us.
- When you authorise a transaction:
- scanning your Gift Card and entering your PIN, or allowing an operator or other person to do so, at the point of sale; or
- giving us details of the Gift Card and authorising the transaction in some other way approved by us.
- Purchases exceeding the Remaining Gift Card Value
- Your Gift Card may only be used to make purchases up to the initial Gift Card value or the Remaining Gift Card Value. If you wish to make a purchase for an amount that exceeds the Gift Card value or the Remaining Gift Card Value, you must pay the excess using another payment method.
- Exchanging items purchased with a Gift Card
- Goods that are purchased solely, or in part with a Gift Card may be exchanged or returned subject to Collins Booksellers’ exchange and returns policy. Collins Booksellers has the discretion to refund the payment provided on to your original gift card, or may issue you with a new gift card as part of the refund.
- Exchanges or refunds for change of mind cannot be offered for:
- Gift cards and vouchers;
- Other products advertised as being non-refundable for change of mind.
- See Collins Booksellers exchange and returns policy on CollinsBooks.com.au for more details.
- No cash advances
- Gift Cards are not legal tender, account cards, credit or debit cards or securities. You cannot obtain any cash advance with your Gift Card, redeem your Gift Card for cash or receive any portion of the Remaining Gift Card Value in cash.
- Checking your Gift Card balance, expiry date and transaction history
- You can check your Gift Card balance and expiry date at any time in-store at check-out of participating stores, or by calling 1300 554 268 or visiting https://collinsbooksgiftcards.viisolutions.com.au/. For balance enquiries by phone or online, you will be required to enter both the Gift Card number (the 18 digit number on the back of the Gift Card) and PIN on your Gift Card prior to getting access to the Gift Card information.
- Gift Card Exchanges
- You cannot exchange your Gift Card for a different denomination, design or type of Gift Card or for another tender, cash or discount.
- Non-Participating Stores
- From time to time, particular Collins Booksellers stores may not be able to sell, activate or receive payment by Collins Booksellers Gift Card. In this event, please call 1300 554 268 for your nearest participating Collins Booksellers store or purchase online at www.collinsbooks.com.au.
- Making a purchase with your Gift Card
- Expiry, cancellation and re-issue of Gift Cards
- Expiry of Gift Cards
- As at the 1st of July 2019 all Collins Booksellers and Hill of Content gift cards will now have a 36 month expiry period.
- Prior to the 1st of July 2019, any gift cards sold to consumers in Victoria, Tasmania, Queensland and Western Australia will continue to remain valid for redemption for 12 months from the date of issue. After 12 months those gift cards will expire and be non-redeemable.
- New South Wales consumers gift cards are valid for 36 months from the 1st of April 2018, prior to this they are valid for redemption for 12 months from the date of issue.
- South Australia consumers gift cards are valid for 36 months from the 10th of December 2018, prior to this they are valid for 12 months from the date of issue.
- Consumers purchasing e-vouchers online will be considered to be consumers located in the state of Victoria as that is the location of our online business. You should use all of the Remaining Gift Card Value before the expiry date. It is up to the cardholder to use the full value within the validity period. Any unused balance will not be refunded or credited when the Gift Card expires. Unused balances will remain the property of Collins Booksellers.
- Cancellation and voiding of Gift Cards
- Gift Cards cannot be cancelled once they are issued except if they are cancelled by Collins Booksellers at Collins Bookseller’s discretion, if their value is used or if they expire.
- We reserve the right to cancel and not accept any Gift Card that appears to have been defaced, mutilated, altered or tampered with in any way.
- Defaced, mutilated, altered, lost or stolen gift cards will not be replaced, refunded or redeemed.
- Collins Booksellers reserves the right to verify the identity of the bearer.
- We reserve the right to cancel any Gift Card, or the Gift Card program, for any reason at any time without notice. In such instances (except those set out in paragraph b and c) we will elect to provide either a refund or a replacement Gift Card at our discretion.
- We reserve the right to correct the balance of your Gift Card if we believe that a clerical or accounting error has occurred.
- Re-issue of faulty or damaged Gift Cards
- A re-issue of faulty or damaged Gift Cards is not available unless the fault or damage to the Gift Card is proven to be a result of the production process or otherwise due to the fault of us or our agents or contractors.
- Expiry of Gift Cards
- Lost or stolen Gift Cards
- Treat your Gift Card like cash. Lost or stolen Gift Cards will not be replaced or refunded. The bearer of the Gift Card will be taken to be the owner of the Gift Card.
- Gift Card Transactions
- The customer is liable for all transactions on the Gift Card except to the extent to which there has been fraud or negligence by Collins Booksellers or any of its employees.
- Intellectual Property
- All material on the Gift Cards, and the Collins Booksellers and Gift Card Websites and that subsisting under it (including but not limited to text, images, data and software) is our property, or that of our suppliers, and is protected by intellectual property laws.
- You may not use our trade marks in connection with any product or service that is not our, in any manner that is likely to cause confusion, or in any way that disparages or discredits us.
- All other trademarks not owned by Collins Booksellers or its related companies that appear on this site are the property of their respective owners.
- You may not frame or utilise framing techniques to enclose any of our trademarks, logos or other proprietary information without our express written consent.
- You may not in any way commercially exploit any material obtained from the Collins Booksellers Gift Card or Collins Booksellers or Gift Card Websites.
- Warranties and limitations of liability
- To the extent permitted by law, we disclaim, without limitation, all liability for all damage, liability, costs or loss, including direct, indirect or consequential losses, however caused, in connection with your use of the Collins Booksellers Gift Card, the Collins Booksellers and Collins Booksellers Gift Card Websites or your use of or reliance upon any of the information, services or materials contained in the website or provided by the website to you.
- Nothing in this clause is intended to modify any non-excludable statutory rights associated with the sale of products to consumers.
- General
- In these Terms and Conditions:
- We, our or us, the Collins Booksellers gift card website and Collins Booksellers means Collins Booksellers Franchising Pty Ltd (ABN 18 666 615 747) and includes its related companies, directors, employees and agents;
- You or your means the person or customers using the gift card or gift card websites;
- We reserve the right to revise these Gift Card Terms of Use, our Privacy Policy and any other website terms and conditions (including but not limited to terms and conditions of purchase) simply by publishing amended Terms and Conditions (or relevant material) online. We are under no obligation to provide you with notice of updated materials.
- These terms shall be governed by and construed in accordance with the laws of Victoria, Australia. Any dispute under these terms shall be subject to the exclusive jurisdiction of the courts of Victoria, and you hereby submit to the jurisdiction of such courts for such purposes and waive any and all objections to jurisdiction or venue in such courts.
- Any failure by Collins Booksellers to exercise or enforce any one or more of its rights under these Terms will not constitute a waiver of such rights unless such waiver is granted to you in writing.
- These Terms and Conditions will be interpreted so that they do not infringe any law or are not invalid. If any term infringes any law or is invalid, it will be read down so that it does not infringe any such or is not invalid. If this is not possible, the term will be severed from these Terms and Conditions without affecting the validity of the remaining terms.
- These Gift Card Terms of Use, Website Terms and Conditions and our Privacy Policy consist of the entire agreement between us and you as regards the subject matter.
- Questions regarding our Terms and Conditions, Gift Card Terms of Use Privacy Policy, or other policy related material can be directed to our support staff.
- In these Terms and Conditions:
Collins Booksellers Gift Card Website General Terms and Conditions
Collins Booksellers provides you with access to the Collins Booksellers gift card website subject to the following terms and conditions. If you access, visit or shop on the Collins Booksellers gift card website, you accept these terms and conditions. Please read them carefully.
- Privacy
- Use of this site is subject to our Privacy Policy. Our Privacy Policy can be viewed here
- Electronic Communication
- By placing an order online, you consent to receiving emails from us to complete the ordering process, e.g. to confirm your order and to provide fulfillment and delivery updates.
- You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this site. You agree that all agreements, notices, disclosure and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
- Your account
- You must provide accurate and complete information about yourself when requested by a relevant form on this website.
- You are responsible for maintaining the confidentiality and security of your account, password and computer. All activity made under your account is your responsibility.
- Persons under the age of 18 may only use our website only with involvement of a parent or guardian.
- You agree to indemnify Collins Booksellers from any loss or damage to Collins Booksellers arising from your use of the Collins Booksellers gift card website, any breach by you of these terms and conditions of use, or a claim that your use of this website infringes any intellectual property rights of any third party or is defamatory.
- Placing of Orders
- In certain circumstances, we may need to reject your order, including but not limited to where the requested product is not available, for suspected fraud reasons or if there is an error in the price or the product description posted on the Site.
- If we reject an order placed through the Site, we will endeavour to notify you of that rejection at the time you place the order or within a reasonable time after you submit your order.
- Each order placed for products through the Site that we accept results in a separate binding agreement between you and us for the supply of those products. For each order accepted by us, we will supply the products in that order to you in accordance with these terms and conditions and send you an email confirmation of that order.
- Delivery of Products
- After ordering online, you will receive an email confirmation from Collins Booksellers containing your order number and details of your order. However, on account of the nature of the internet we cannot guarantee receipt. Please add the Collins Booksellers gift card email address in your contact address book to ensure emails are not sent to junk mail or blocked by your fire wall.
- Australia Post delivers our products via standard post.
- You may receive multiple deliveries for your order and these are described at the point of checkout.
- The delivery fee for your order depends on the option chosen at checkout.
- You acknowledge and agree that any person at the Delivery Address who receives the Products is authorised by you to receive your order.
- If no-one is available to collect your order at the time that is delivered, Australia Post will leave written instructions on how you can collect your order from the nearest Post Office.
- Payment Methods
- We accept most major credit cards including Visa and MasterCard. Please note that we do not accept international credit cards online.
- Please be sure to provide your exact billing address and telephone number - the address and phone number your credit card bank has on file for you. Incorrect information may cause a delay in processing your order.
- Your credit card will be billed as soon as your order is placed and you will be emailed an order confirmation email as soon as you complete your online order. This is done to protect the security of your credit card details, as we do not store your card details at any point. In the event that we cannot fulfill your order or some items cannot be shipped, we will refund the difference back to your credit card. These refunds may take several business days to appear on your statement.
- Access
- We grant you a limited license to access this site for personal use. You may not modify, copy or otherwise deal with it without our express written consent.
- We reserve the right to suspend or deny your access to any or all of the pages on the Collins Booksellers gift card website. We will not be liable to you or any other party for termination of access to the site.
- We reserve the right to temporarily or permanently interrupt or disable some or all services on the Collins Booksellers gift card website at any time.
- Intellectual Property
- All material on site and that subsisting under it (including but not limited to text, images, data and software) is our property, or that of our suppliers, and is protected by intellectual property laws.
- You may not use our trade marks in connection with any product or service that is not our, in any manner that is likely to cause confusion, or in any way that disparages or discredits us.
- All other trademarks not owned by Collins Booksellers or its related companies that appear on this site are the property of their respective owners.
- You may not frame or utilise framing techniques to enclose any of our trademarks, logos or other proprietary information without our express written consent.
- You may not in any way commercially exploit any material obtained from the Collins Booksellers gift card website.
- Warranties and limitations of liability
- This website is provided "as is" and Collins Booksellers excludes all warranties of any kind to the fullest extent permissible by law. Collins Booksellers does not guarantee the accuracy or completeness of the website, any information or content on it, or that it is free of defects or viruses.
- To the extent permitted by law, we disclaim, without limitation, all liability for all damage, liability, costs or loss, including direct, indirect or consequential losses, however caused, in connection with your use of this website or your use of or reliance upon any of the information, services or materials contained in the website or provided by the website to you.
- Nothing in this clause is intended to modify any non-excludable statutory rights associated with the sale of products to consumers.
- General
-
- We, our or us, the Collins Booksellers gift card website and Collins Booksellers means Collins Booksellers Franchising Pty Ltd (ABN 18 666 615 747) and includes its related companies, directors, employees and agents;
- You or your means the person or customers using the website;
- We reserve the right to revise these Terms and Conditions, our Privacy Policy and any other website terms and conditions (including but not limited to terms and conditions of purchase) simply by publishing amended Terms and Conditions (or relevant material) online. We are under no obligation to provide you with notice of updated materials.
- These terms shall be governed by and construed in accordance with the laws of Victoria, Australia. Any dispute under these terms shall be subject to the exclusive jurisdiction of the courts of Victoria, and you hereby submit to the jurisdiction of such courts for such purposes and waive any and all objections to jurisdiction or venue in such courts.
- Any failure by Collins Booksellers to exercise or enforce any one or more of its rights under these Terms will not constitute a waiver of such rights unless such waiver is granted to you in writing.
- These Terms and Conditions will be interpreted so that they do not infringe any law or are not invalid. If any term infringes any law or is invalid, it will be read down so that it does not infringe any such or is not invalid. If this is not possible, the term will be severed from these Terms and Conditions without affecting the validity of the remaining terms.
- These Terms and Conditions, Gift Card Terms of Use and our Privacy Policy consist of the entire agreement between us and you as regards the subject matter.
- Questions regarding our Terms and Conditions, Gift Card Terms of Use, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the menu.
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Collins Booksellers Gift Exchange Card Terms & Conditions
1. The bearer of a validly issued Gift Exchange Card (Bearer) may exchange at the store of issue shown on the Gift Exchange Card (Issuing Store) the products (Gift) for which the Gift Exchange Card was issued. Each Gift Exchange Card is unique and must be verified by the Issuing Store at the time of the exchange request.
2. The Recipient may only request an exchange for the period detailed on the Gift Exchange Card from when the original purchase of the was made.
3. Any request for the exchange must be submitted to the Issuing Store that has fulfilled that purchase and as detailed in the Gift Exchange Card. All Gift exchange requests will be evaluated on a case by case basis;
4. if Collins Booksellers does accept your Gift exchange request, the following terms are applicable:
(a) books must be in new and saleable condition;
(b) DVDs, CDs and other items sealed or shrink-wrapped must be returned in original sealed or shrink-wrapped condition;
(c) store credit provided on exchange of a Gift can only be redeemed for purchases made in the Issuing Store and cannot be used as tender for online orders; and
(d) store credit provided on exchange of a Gift can be used to make purchases up to value of the Gift. If you wish to make a purchase for an amount that exceeds the original Gift value you must pay the difference using another payment method.
5. This Gift Exchange Card is additional to, and does not limit, any rights that a consumer may have under the Australian Consumer Law.